Two-Factor Authentication (2FA) adds a second step to your login: a One Time Password (OTP). Since passwords can be stolen or guessed, 2FA ensures your account stays safe even if someone else has your credentials.
Getting Started with 2FA
If your organisation has 2FA enabled, you will need a supported authenticator app to sign up for your account (e.g., Google Authenticator, Authy, or Microsoft Authenticator).
To Setup: On your first login, simply scan the QR code on your screen using your app.
To Log In: Enter your password as usual, then type the code from your app when prompted.
Tip: You can trust your current browser for 30 days to log in faster next time.
Logging in
Once setup is complete, logging in is simple:
Sign in: Enter your email and password as usual.
Verify: When prompted, open your authenticator app to find your current 6-digit OTP.
Enter Code: Type the OTP into the login screen.
Tip: Check "Remember this device for 30 days" to skip this step for the next month.
Receiving your OTP by email
If you have lost access to your mobile authenticator app or you simply prefer receiving your OTP via email:
select "Try another method"
select "Email"
You will receive an email with the OTP.
Enter that into the OTP screen
FAQ
Q: Does Ovida send one time passwords via email?
A: Yes. If your team has two factor authentication set up, you will need to register using a Mobile Authenticator App. However, if you lose access to the app, you can get a One Time Password emailed to you.